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Accessibility Statement for Rogers Service Group

Rogers Service Group is committed to ensuring digital accessibility for people with disabilities. We believe everyone should be able to access our services, information, and resources equally. We are continually improving the user experience for all visitors and applying relevant accessibility standards.

Our Commitment

  • We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the recognized standard for accessible digital experiences.
  • We strive to ensure our website is compatible with common assistive technologies, including screen readers, magnifiers, voice recognition software, and other accessibility tools.
  • Accessibility is integrated into our internal policies and procedures, and we provide staff training to support these efforts.

Measures & Ongoing Efforts

  • Regular reviews of our website to identify and address accessibility barriers.
  • Accessibility quality assurance checks during development.
  • Clear navigation, readable fonts, and high-contrast colors.
  • Alt text for images where appropriate.
  • Forms designed for usability with assistive technology.
  • Continuous improvements based on feedback and testing.

Limitations

While we are committed to making our website fully accessible, some third-party content or features (such as embedded videos, maps, or external platforms) may not be fully accessible. We do not control these elements but encourage providers to make them accessible.

Feedback & Assistance

We welcome your feedback on the accessibility of our website. If you encounter barriers or have suggestions, please contact us:

Phone: 607-797-7333
Email: CustomerService@RogersServiceGroup.com
Website: RogersServiceGroup.com

We aim to respond to accessibility feedback within 2 business days.

Assessment Approach

We assess the accessibility of our website using:

  • Self-evaluation with automated tools (e.g., WAVE, axe).
  • Manual usability testing, including keyboard navigation.
  • Ongoing user feedback and reported issues.

Date

This statement was last reviewed and updated on 09/01/2025.